120 products
Frequently Asked Questions
Can I personalise the products in this collection?
Yes, most products in our collections can be personalised with a name, initials, message, logo, photo or custom artwork, depending on the item. Please check the product options and personalisation box on each product page before placing your order.
Can I request a proof before manufacturing?
Yes, you can request an artwork proof before manufacturing. Simply mention this in the personalisation or order instruction box when placing your order, and our design team will send a proof for approval before production begins.
Can I use my own logo, photo or custom design?
Yes, you can upload your own logo, photo or custom artwork on the product page if the option is available. For engraving or embroidery, our team may simplify or convert the artwork to suit the production method and ensure the best possible result.
How long does it take to make a personalised order?
Most personalised orders are made and dispatched within 3–5 business days, depending on the product and artwork requirements. Some items may be completed faster, while larger or more complex orders may take longer.
Do you offer express shipping or rush service?
Yes, Express Shipping is available at checkout. Rush service may also be available for selected products and urgent orders. If you need your order by a specific date, please contact us before ordering so we can advise the best option.
Do you offer bulk or corporate orders?
Yes, we can assist with bulk orders, corporate gifts, event gifts and branded merchandise. Please contact us with the product you are interested in, the quantity required, your logo or artwork, and your deadline so we can provide the best recommendation.
Will the personalisation look exactly like the preview or photo?
Personalisation results may vary slightly depending on the material, product colour and production method. Laser engraving, embroidery and UV printing each create a different finish. If you are unsure, we recommend requesting a proof before manufacturing.